Collection of information
We collect two types of information. The first is non-personal Information, which cannot identify you as a user. This information includes technical information about your computer, such as the type of browser and operating system you use, as well as your use of the Services, such as pages viewed and time spent on particular pages. We use this information for research and analytics purposes to improve the Services and enhance your user experience.
The second type of information is Personal Information, which can identify you as an individual. This information may include your email address when you subscribe to our newsletters or post a comment, including your name and email address. We may also collect connection details and information about your device and hardware, such as IP addresses. We take the privacy of your Personal Information seriously. Therefore, we will not disclose it to others without your consent except as required by law.
How we use information collected
We use the information we collect for various purposes related to providing and improving our Services. For example, we may use Non-personal Information to analyse how users interact with the Services, identify trends, and enhance user experience. This information may also be used for research and development purposes to improve the Services and develop new features. In addition, we may share Non-personal Information with third parties for marketing and promotional purposes. Still, we will not disclose any Personal Information that could identify you as an individual without your consent.
We use Personal Information to provide and personalise the Services to your specific needs, such as sending you newsletters or responding to your inquiries. We may also use Personal Information to comply with legal obligations and to prevent fraud or illegal activities. We will also not sell or rent your personal details to any third parties without your prior consent, except as required by law. We take reasonable measures to protect your information from unauthorised access, disclosure, or misuse.
Disclosure of your information
We may share your information with third-party service providers that help us operate our Services or provide iGaming related services, such as web hosting, data analysis, and customer service. These third-party service providers may have limited access to your Personal Information but are contractually obligated to use it only to provide the services we request and maintain its confidentiality. We may also share your information with our affiliates, subsidiaries, or other entities under common ownership.
You have certain rights regarding the Personal Information we collect and process. You may access, correct, or delete your Personal Information by contacting us. We will always respond to your request as soon as possible and follow applicable laws. We may require further details to verify your identity before fulfilling your request. Please note that we may keep specific information as required by regulation or for legitimate company purposes, such as fraud prevention or record keeping.
You also have the right to object to the processing of your Personal Information or to restrict its processing in certain circumstances, such as if you believe that the information is inaccurate or if you have objected to its processing. Suppose you believe that your rights have been violated. In that case, you may lodge a complaint with the appropriate supervisory authority in your jurisdiction.
General data security
We take the security of your details seriously and therefore, use industry-standard security measures to protect your Personal Information from any unauthorised access, use thereof, disclosure, or destruction. For example, we use secure connections (HTTPS) for all data transmission and encrypt sensitive data to prevent unauthorised access. We also restrict access to Personal Information to authorised employees and contractors who need to know the information to operate, develop, or improve our Services. In addition, we regularly review and update our security procedures to ensure that we use the most current security measures.
Despite our efforts to protect your Personal Information, no security measures can guarantee 100% security. We cannot guarantee or warrant the protection of any details you transmit to us or ensure that your information on the Services may not be accessed, disclosed, modified, or destroyed by unauthorised third parties. We urge you to take appropriate measures to protect your Personal Information, such as choosing a strong password and keeping it confidential, and logging out of your account after using our Services. If you suspect that any of your information has been compromised, please get in touch with us immediately.